Frequently Asked Questions

General

  • How do I contact you?
    We have a bunch of ways you can contact us - check out our Contact page to see how!
  • How can I advertise on Fridgg?
    Contact us at ads@fridgg.com for more information about advertising on Fridgg.
  • What browsers do you support?
    We support all browsers, however we have not tested the site in older versions of Internet Explorer.
  • How can I support Fridgg?
    Tell your friends about us! You can also donate through Paypal to help us create more awesome features and products.
  • What is your commenting policy?
    We want Fridgg to be a friendly community where people feel comfortable posting their photography at whatever level it might be, and also feel welcome commenting on photos and participating in the community. That said, you must have an account to comment. Spam, trolling, or any other comments that can be considered offensive, inappropriate, insulting, or abusive to other users will not be tolerated, and may be deleted at our descretion.
  • What are your terms and conditions?
    You can find our terms and conditions here.
  • What is your privacy policy?
    You can find our privacy policy here.
  • I found a bug, how do I tell you about it?
    If you find any bugs or have any issues using the site, feel free to email us at feedback@fridgg.com to let us know!
  • Who made Fridgg?
    Allison Day. If you want to know more about her or about the site, check out her Fridgg profile page or the About page.
  • How do I delete my account?
    Email us at support@fridgg.com and we can delete your account for you.

How Fridgg Works

  • How do photos get to the front page?
    We have a special algorithm that takes into account pageviews, likes, favorites, comments, social sharing, and how long it's been around for each photo, and uses a combination of those values to calculate a score for each photo. When a photo reaches a certain score, it automatically gets pushed to the front page. This way, only photos that your peers find interesting or good-looking get to the front page. So it's important for you to check out and interact with the photos you like!
  • What do I do if a photo goes to a spam link?
    Click the flag button beneath the photo, then choose the "Photo link goes to spam" option.
  • What do I do if a photo includes offensive or non-food-related content?
    Click the flag button beneath the photo, then choose the "Inappropriate photo content" option.
  • What do I do if someone is infringing upon my copyright?
    Click the flag button beneath the photo, then choose the "Copyright infringement" option.
  • How do I flag a comment if it is spam?
    Move your mouse over the comment, then click the "Report Spam" link at the top right corner of the comment.
  • How do I find the blog post where the photo came from?
    Click the photo to be taken to the original blog post.
  • How do I like a photo?
    On the pages that show lots of photos, you can click on the big heart under each photo - that will "Like" the photo. On individual photo pages, there is a button beneath the photo that says "Like" - click this button, and you will have "liked" the photo.
  • What does it mean to like a photo?
    "Liking" a photo is like giving a virtual thumbs-up or high-five. It tells the person whose photo it is that you think their photo is cool.
  • How can I see who has liked a photo?
    On a photo's page, click the number next to the "Like" button - this will show a dropdown of the latest people to like that photo.
  • How do I follow someone?
    On their profile page or one of their photo pages, there will be a "Follow" button next to their profile photo at the top of the page. Click this button to follow them.
  • How do I favorite a photo?
    On individual photo pages, there is a button beneath the photo that says "Favorite" - click this button, and you will have "favorited" the photo.
  • What does it mean to favorite a photo?
    "Favoriting" a photo means that you really like that photo or recipe, and want to save it for later. You can see all the photos that you have favorited on your "Manage" page, so think of it as bookmarking the photos, or as your own personal recipe box.
  • How can I see who has favorited a photo?
    On a photo's page, click the number next to the "Favorite" button - this will show a dropdown of the latest people to favorite that photo.

Submitting Photos

  • How do I submit a photo?
    Click the SUBMIT button in the upper right corner of the website (next to your photo) to upload and add details about your photo.
  • Can I submit a photo without a blog post to link it to?
    Absolutely! If you have a really good food photo you want to show off, but don't have a blog or haven't posted about it on your blog, you are more than welcome to submit a photo without a link.
  • Should I submit every photo I take, even if they're only slightly different?
    Think of your Fridgg profile as your own personal portfolio or photo gallery. Photographers only put their very best work in their portfolios, so you shouldn't upload every single photo you take, and you shouldn't upload photos that only look slightly different - you don't want to drown out your best work with not-so-good work!
  • Is it okay to submit photos if I'm not a professional photographer?
    Definitely! We welcome photographers of all skill levels.
  • What size photo can I upload?
    Photos must be at least 400px by 400px, and no larger than 20MB.
  • What types of files can I upload
    We accept .jpg, .jpeg, and .png files.
  • How do I edit my photos?
    On the individual photo page, click the "Edit Photo" button in the top right corner. On your Manage page, click the Edit Photos tab to see a list of all your photos, then click on a photo to edit it.
  • How do I delete a photo?
    Go to the edit page for that photo, then click the "Delete Photo" button to delete it. But be careful! Once a photo is deleted, this cannot be undone.
  • Why was my photo removed?
    If the photo you uploaded is not of food, it will promptly be removed by the admins. If your photo gets flagged as inappropriate or spam, the Fridgg admins will review the photo and may remove it.

Profile

  • How do I get to my profile page?
    Click on the dropdown in the top right corner of the website, and then click on the link that says "Public Profile".
  • How do I get to somebody else's profile page?
    Just click on someone's avatar or display name wherever you see it, and you'll be taken to their profile page.
  • What does the number by my avatar mean?
    That is your level.
  • How is my level calculated?
    You get points for liking photos, favoriting photos, viewing individual photo pages, commenting on photos, and uploading photos (as well as creating an account and completing your profile). Your level is based on the total number of points you have.
  • Where can I see all the photos I've uploaded?
    On your public profile, you can see all your photos on the "Photos" tab.
  • Where can I see who I'm following?
    On your public profile, you can see all the people you have followed on the "Following" tab.
  • Where can I see my followers?
    On your public profile, you can see all your followers on the "Followers" tab.
  • Where can I find out how many pageviews my photos have?
    On the individual photo page, the number of photos a pageview has is listed at the top of the right-hand sidebar.
    To find out the total number of pageviews all of your photos have gotten, look at the first number under "PHOTO STATS" in the left sidebar on your profile page.
  • Where can I find out how many likes I've gotten?
    The total number of likes all your photos have gotten is the number next to the star under "PHOTO STATS" in the left sidebar on your profile page.
  • Where can I find out how many favorites I've gotten?
    The total number of favorites all your photos have gotten is the number next to the heart under "PHOTO STATS" in the left sidebar on your profile page.
  • How can I share my profile with other people?
    On your public profile, click on the link at the bottom of the left sidebar, and then press ctrl+C (Command+C on a Mac) to copy the link. You can then paste the link wherever you'd like to share it!

Manage Your Profile

  • How can I see which photos I've favorited?
    Go to your Manage page, and click on the Favorites tab to see a list of the photos you have favorited.
  • How will I know if someone has liked/favorited my photo, followed me, if one of my photos has gotten to the front page, if someone has left a comment on my photo or replied to one of my comment, etc...
    On your Manage page, all of these items are shown in the Notifications tab.
  • What is the "Activity" tab on my Manage page?
    The Activity tab shows all of your activity on Fridgg, such as when you have uploaded photos, commented on other peoples' photos, liked or favorited photos, followed other people, etc.

Settings

  • How do I change my profile info?
    You can change your profile info on your Settings page.
  • How do I change my password?
    You can change your password (or provide a password if you logged in using Facebook) by going to the Change Password tab on your Settings page.
  • What do I do if I forget my password?
    If you forget your password, click the "Forgot your password?" link on the login page, then fill in your email address and click the "Submit" button. We will send you an email with a link to change your password.